If you give the boss all the decision-making power, they see the world through their eyes. The big innovations are generally such a shift that they won't see it. For a long time, it looked like it was just inevitable that you would get slow and bureaucratic.

Fifty years ago wealth was stored and transmitted physically through gold bars, stock certificates, bank notes, and coins.

So I think instead of focusing on the competition, focus on the customer.

Well, today people have to be self-reliant if they want a secure retirement income.

A Western-style democracy in Afghanistan is a dream. I don't see that as a reality anytime soon. But I think some form of representative political process is not that far-fetched.

And we are grateful to the American young men and women who are risking their lives to give the Iraqi people this chance, this dream of democracy in Iraq now.

Politics is intensely physical: your hands touch, clasp and hold, and your eyes are always reaching for contact. None of this came naturally to me. I'd always put my trust in words and let the words do the work, but in politics, the real message is physical.

After many, many years, I fell out of love with politics. It's not something I like but it's the truth.