If you give the boss all the decision-making power, they see the world through their eyes. The big innovations are generally such a shift that they won't see it. For a long time, it looked like it was just inevitable that you would get slow and bureaucratic.

So I think instead of focusing on the competition, focus on the customer.

Well, today people have to be self-reliant if they want a secure retirement income.

A whole generation of Americans will retire in poverty instead of prosperity, because they simply are not preparing for retirement now.

I've had people ask me in interviews what it's like to have money, but that's not how it is. I have a middle-class life. I have a room in London but not a house, nor a BMW.

Money is a kind of poetry.

I think people should know more of Africa in terms of its joie de vivre, its feeling for life. In spite of the images that one knows about Africa - the economic poverty, the corruption - there's a joy to living and a happiness in community, living together, in community life, which may be missing here in America.

You come out of your MFA program with a cogent clutch of stories, trying to get an agent interested, and she or he admits these are quality, sure, but this agent actually needs something the publisher can make money on. So you get kind of bullied by the market into writing a novel.