The first stage in a technology's advance is that it'll fall below a critical price. After it falls below a critical price, it will tend, if it's successful, to rise above a critical mass, a penetration.

Free is really, you know, the gift of Silicon Valley to the world. It's an economic force, it's a technical force. It's a deflationary force, if not handled right. It is abundance, as opposed to scarcity.

And this is one way to do technology forecasting; get a sense of where technology is, and then anticipate the next upturn.

And it's interesting, when you look at the predictions made during the peak of the boom in the 1990s, about e-commerce, or internet traffic, or broadband adoption, or internet advertising, they were all right - they were just wrong in time.

It's not a faith in technology. It's faith in people.

The Internet has been great for the LGBT community. I know many older transgender people who say, 'I didn't know there was a single person like me until I was 40.' I can't imagine growing up in my teenage years without access to that information.

Technology's great, but you can only be as good in technology as your people are.

When you think about Twitter and you think what a dumb stupid throwaway technology, and then you have the Iranian elections and it actually saves the day - you can't prejudge technologies now because they have effects you may not have intended.