When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why? Service was good.

Suning Appliance has no problem of financial risk. Do you think I'm risky? I'm definitely not risky.

In business, every phase of things counts. Companies that just yell out a low price today to win business aren't going to make money in the long term.

We don't believe the market can be dominated by one company in e-commerce in China - namely Alibaba. The Chinese market is very wide and deep, with a huge population.

As the Internet of things advances, the very notion of a clear dividing line between reality and virtual reality becomes blurred, sometimes in creative ways.

When I was approached to do a digital show where I will be giving away hair and make-up tips, I instantly got excited because that is something I like to do.

Name any issue in the world, I can tell you how technology is intertwined with it. I can tell you how technology will make it better. How it can make it worse. It needs to be part of everything that we do, whether you are a government or a company or a citizen.

There's a big difference between needs and requirements for grid-based electricity versus those for distributed rural homes or remote locations, or even rooftop solar, where photovoltaics do OK. The more economical a technology is, the faster we'll see adoption.