When I started selling air conditioners early on, customers were willing to pay an extra 200 yuan to buy from Suning. Why? Service was good.

Suning Appliance has no problem of financial risk. Do you think I'm risky? I'm definitely not risky.

Suning from a management concept and technology point of view isn't simply an appliance company.

We don't believe the market can be dominated by one company in e-commerce in China - namely Alibaba. The Chinese market is very wide and deep, with a huge population.

The 'aha' moment came one to me one morning when I was applying my mascara, and I realized that the retirement crisis is actually a woman's crisis: Women live longer than men yet retire with less money.

Money is important, but it's not everything.

They say it is better to be poor and happy than rich and miserable, but how about a compromise like moderately rich and just moody?

Until we stem the housing correction, until the biggest part of that is behind us and we have more stability in housing prices, we're going to continue to have turmoil in the financial markets.