I'm Asian-American, and I was the only Chinese girl growing up in a white school in San Diego. So I understood what it was like to be different, to always want to fit in and never feel like you ever could.

I have minor characters who are Asian-American, and I've been using them throughout my career, but they've never taken center stage, they've never been really powerful, they've never expressed some of the experiences I had growing up in the U.S. Johnny Tam is the first one.

My brother often complains to me about the 'angry Asian male' in the United States. As a female, I haven't encountered this, but Asian-American men are angry. They're angry because, for so many years, they've been neglected as sex symbols. Asian women have it much easier, I think; we're accepted into various circles.

Because I never plan anything out ahead of time, I'm always in the process of learning about my characters. Without a biographical sketch to guide me, I discover things about my heroines as the stories unfold. Only in 'Body Double' did I discover that Maura's mother was a serial killer.

I got alright GCSEs, but I was lost. I didn't know what to do, whether to continue with education, go to uni, go to art school - then again, I was like, 'Maybe I should just go and get a job, start early and make money.'

I spent most of my career in education and technology. I worked at Kaplan, and I was one of the first people trying to bring innovation into for-profit education.

I feel lucky in that I don't really have to go to college to study something job-specific. I just want to go to learn about what is interesting to me and learn about the classes that you don't really get to take in high school because you have to take the basics.

We are all in the business of sales. Teachers sell students on learning, parents sell their children on making good grades and behaving, and traditional salesmen sell their products.