At some point, a group of people working towards similar goals will exhibit a distribution of performance.

People love to play expectations games, and that is always bad for collaboration internal to a team, with your manager, or externally with customers.

I like a good cliche because it reminds you that much of management practice boils down to things you need to do but often forget or fail to do often enough.

Management, at every level, is about the effort to frame challenges, define end states, and allocate resources to navigate between them.

I shut down social media because I needed to shut out online distractions and engage with the people, issues, and work right in front of me.

I am totally anti-technology.

The most impactful way consumers can assert their power is to become mindful shoppers, giving their dollars only to socially responsible companies. In today's world of social media and smart phones, this is easy to do.

I've never Googled myself on the Internet.