And then you take a look at Spaces, there is this great innovation that came out of nowhere. We have the number one blogging site in the world because of the innovation that's there.

We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.

Look at the product pipeline, look at the fantastic financial results we've had for the last five years. You only get that kind of performance on the innovation side, on the financial side, if you're really listening and reacting to the best ideas of the people we have.

I think our leadership team is a highly accountable leadership team.

When you come from a family of actors, people in show business, they really know to celebrate good news and to celebrate it hard because it's not every day that you get it.

After my mother died, I found, a little book of hers which recorded everything I had ever done, how I had done it, and how proud she was of her son Conrad.

I really feel my family is my priority.

The importance of hard work was a message I learned from my parents, and that is something I worked to pass on to my kids and grandchildren. Winning is important, and you should want to win, but the main priority is to strive to be the best.