Process innovation is different from product innovation. It's about how do you create a new product or develop a new product or manufacture a new product, but not a new product itself?

Haier, a Chinese brand, exemplifies the trend of emerging market companies building brands that are being accepted, if not recognized, by the Western consumer.

The problem with the mobile industry is that it deals with an intangible service which is largely similar across major players. Most consumers cannot tell the difference between Vodafone and Orange, or AT&T and Verizon in the U.S., beyond the colors and the logos. I suspect neither can the companies.

The problem often is that aspiring brands wish to be universally loved. Unfortunately, universal love is neither achievable nor desirable. Instead, great brands are loved by some and hated by others because they actually stand for something.

I'm not part of the friends-and-family club; I'm not part of the pay-to-play club; I'm not looking to get re-elected. I'm not looking to go to another office and fill my campaign coffers. I don't need any friends in Albany except the people of the state.

I lost some of my friends because I got so famous, people who just assumed that I would be different now. I felt like everyone hated me. That is the most unhappy time of my life.

Friendship and money: oil and water.

We've never slammed people over the head or made 'The Flash' an after-school special. With us, it's always been presenting the world in which we live. The world in which we live, men and women work together; different races work together, and you have gay friends, and people have relationships. We just try to show that.