If you expect to grow your business, you need to be plotting out your schedules days in advance. Until you get that most basic of steps orchestrated, you can never get to the critical steps that I outline in any one of dozens of books.

No matter how you hire, ensuring the systems are in place to manage the process will be critical in allowing you to find the right people to carry the standards you set. Don't neglect that duty!

Entrepreneurship requires an unvanquished spirit of curiosity, an openness to learning, a letting go of OldCo so you're free to create NewCo.

If you ever hope to get ahead as an entrepreneur, the answer is not becoming an effective juggler, but in understanding and designing the systems to keep your team, not you, busy, busy, busy.

Otherwise, my whole career has just been flinging myself at whatever is most overdue first and letting everything else stack up.

Take motherhood: nobody ever thought of putting it on a moral pedestal until some brash feminists pointed out, about a century ago, that the pay is lousy and the career ladder nonexistent.

My kids paid the price for my career. We can say it's for our family, but it almost never is. It's about us. It's just some of us can pretend better than others.

Hartford had the Mark Twain Masquers, which was fantastic. They had been in business I don't know how many years. They knew how to build sets and sell tickets and put on a play. My day started at night. When I left the office, that's when my day began.