Customers are your best teachers. Learning about your customer's beliefs, values, and priorities teaches you which selling points you should emphasize.

One word that seems to connect both leaders and employees is: 'outcomes.' Built into that word is the implicit and explicit understanding and agreement that effective actions lead to good outcomes; ineffective actions lead to poor outcomes.

Over time, many CEOs realize that being able to quickly and effectively confront conflict in their company is a leadership opportunity because people's respect often rises and falls on whether their leader deals with conflict head on or avoids dealing with it.

More often than not, CEOs are conflict-avoidant because their role is to define vision and strategy than it is to get into confrontations with negative and toxic people which they can't stand.

Financial regulatory reform is one of the top legislative priorities of the Obama Administration.

If I wanted to work financially, I would have made a series of different choices. I do get offered lots of movies which you could make a lot of money out of. And I always say, 'Why would I do that, when someone else could do it much better than me? Why would I want to do an action picture? Why?'

I went to New York in 1974, to either try to get a record deal, get into the New York Art Student League, or be a dancer. So that was my plan. Some plan. And I had no money.

Long made it possible for me to get on records, so what little money he did take from me, if any at all, he was entitled to it. He didn't take something from me.