Big Data is neither color-blind nor gender-blind. We can see how it is used in marketing to segment people.

Only by developing a deeper understanding of AI systems as they act in the world can we ensure that this new infrastructure never turns toxic.

Like all technologies before it, artificial intelligence will reflect the values of its creators. So inclusivity matters - from who designs it to who sits on the company boards and which ethical perspectives are included.

The promoters of big data would like us to believe that behind the lines of code and vast databases lie objective and universal insights into patterns of human behavior, be it consumer spending, criminal or terrorist acts, healthy habits, or employee productivity. But many big-data evangelists avoid taking a hard look at the weaknesses.

The Internet offers untold potential for humanity. To make the most of it, we need to think of the Internet as 'ours.'

Technology has made it a lot easier to be productive. It's incredibly helpful to be able to get little bits of information quickly.

Advertising has always been the 'head boy' of the communications industry, but not anymore. Now the rest - creative, digital, and media - is just as important.

If I had to have my druthers - the best technology, the best cloud... if I had to choose between that and building out a sales force and building out customer support... I would pick the latter.