If I'm really telling someone what's coming ahead of them, then I'm going to say it, and I'm going to own those words.

My theory on an existing crisis is that you have to be very strategic about each case's unique elements. If a crisis involves a legal component, you need a communication strategy that complements the company's legal objective. A strategy for a plea deal is different than a case going to trial.

Most of the time, you think the problem is not as big as it is - because it says something negative about you or your company or your leadership. Face the reality: The facts are not as you want them to be.

At the end of the day, I play to win, and otherwise, I wouldn't be good at my job.

The true measure of your worth includes all the benefits others have gained from your success.

It's easy to be selfish and focus on what you have to do and what you need to do to accomplish your goals and be like, 'I'll give back later,' but there's no better time than now.

The traditional American family has always been the foundation for success in America.

If you desire something, you don't have it. It is more interesting than enjoyment, because enjoyment erases the mysteries and the vision of desire. Desire opens up possibilities but never achieves anything, whereas enjoyment is just the brutal achievement of something - and after that, it's done.