Health innovation, enabled by digital technologies to build big consumer service brands, is an incredibly interesting, complex problem to work on.

The healthcare industry has never had a priority on user experience because there has been little competition. Prices have never been transparent.

One thing about Apple is they have these fanboys - as I always say, 'Sell to the people who love us.' For example when they came up with iPad mini, everyone who had an iPad went out and bought a mini as well.

Stay the course and keep building an integrated Apple ecosystem of iPhone + iPod + iMac + iTunes + App Store + Apple TV. No one has yet demonstrated they understand how to create an 'experience-based ecosystem' as well as Apple.

It's going to be interesting to see how society deals with artificial intelligence, but it will definitely be cool.

Rather than wringing our hands about robots taking over the world, smart organizations will embrace strategic automation use cases. Strategic decisions will be based on how the technology will free up time to do the types of tasks that humans are uniquely positioned to perform.

I have a really deep belief that we create technologies to empower ourselves. We've invented a lot of technology that just makes us all faster and better, and I'm generally a big fan of this. I just want to make sure that this technology stays subservient to people. People are the number one entity there is on this planet.

While the Internet has allowed for some extraordinary progress in creating conversations about diversity, it also allows uninformed comments that one has made in the past to live forever.