My parents owned a plants nursery. We all grew up growing things and planting things and selling things, and I also managed landscape crews.

When I got into college, I found what ultimately became my life's work. I couldn't sleep at night, I was so excited about it. So I'm attracted to people who play at that level. They actually want to play in their professional life.

We shifted our philosophy from being a computer mapping group that would support planners to the idea of building actual software that would be well engineered. Because at that time, our software was not well-engineered at all; it was basically built with project funding and for project work, largely by ourselves.

There is the GIS world that is largely managing authoritative data sources, supporting geocentric workflows like fixing roads, making cities more livable through better planning, environmental management, forest management, drilling in the right location for oil, managing assets and utilities.

In healthcare, we are beginning to see that AI can read the radiology images better than most radiologists. In education, we have a lot of data, and companies like Coursera are putting up a lot of content online.

Open source production has shown us that world-class software, like Linux and Mozilla, can be created with neither the bureaucratic structure of the firm nor the incentives of the marketplace as we've known them.

I grew up in New York City in the '80s, and it was the epicenter of hip-hop. There was no Internet. Cable television wasn't as broad. I would listen to the radio, hear cars pass by playing a song, or tape songs off of the radio. At that time, there was such an excitement around hip-hop music.

People gravitate to what they believe to be popular... Technology is enabling even more of that.