Natalie Massenet

Once you start a business, you have to grow it and grow with it - starting a business is not just for Christmas.

As a woman, I feel it's important to support causes that are important to my core customer, who is also a woman, as well as causes that resonate with me personally.

Having the positive belief that it will all be O.K. just means that you hustle and make it work because failure is not even an option in your own mind.

I believe all positive things and negative things are valuable because they shape you.

Always go into meetings or negotiations with a positive attitude. Tell yourself you're going to make this the best deal for all parties.

When I was a teenager, a psychic told me, 'Your biggest challenge will be life-work balance.' That's certainly turned out to be true!

Work means independence. It allowed me to shape my life on so many levels.

My personal ambition remains the same - to be creative, to be modern, to stay one step ahead, to enjoy life.

My dad taught me never to be afraid of what's on the other side of the mountain.

Contrary to popular belief, I'm not always trying to stand out.

For Net-A-Porter and its customers, luxury means exceptional service, 24-7 - wherever they are, whenever they have time.

The only time I can't sleep is on a plane, when I am literally keeping it in the air with my brain.