Kate Reardon

There's a particularly British wariness of appearing to try too hard. It's somehow distasteful. Everything should come to us seamlessly and, if you have to work at it, you're somehow a loser.

The way you personally communicate is 90 per cent of how you will be evaluated by any future employer.

A good school teaches you resilience - that ability to bounce back.

Personal shoppers in big department stores are seriously under-used.