Joe Gebbia

At Airbnb, we're trying to build a culture that supports details, celebrates them, and gives our teams creative license to pursue them.

There's no reason any company should be limited by its physical environment.

We do believe in an inside-out culture. If we hold our hosts and guests to an expectation of acceptance and belonging, it has to start within our company. Otherwise, how on earth do we have the credibility to hold them accountable if we're not doing it to ourselves?

Design is an expression of one's most deeply rooted internal values.

What if cities embraced a culture of sharing? I see a future of shared cities that bring us community and connection instead of isolation and separation.

To me, 'design thinking' is another way of saying empathize with the customer. It's consideration for the person you're designing for.

What I've realized is that the joy of meeting and greeting people from all around the world is universal.

I think Pixar's done an amazing job integrating art and science. They really get this idea that art and engineering work side by side.

Everything we do, every decision we make, is to ensure the best possible Airbnb experience for our community and grow the love.

After World War II, communities and the trust they fostered began to erode in the United States. We moved away from dense city centers to fenced in suburban lots separated by broad highways.

Airbnb has proven that hospitality, generosity, and the simple act of trust between strangers can go a long way.

When trust works out right, it can be absolutely magical.