The 1970s crystallized the service mantra as we now know it.

Grandpa didn't have any idea of customer service. But he wanted to make a living. Eventually, we saw it was not in our best interest to be arguing with customers.

I think we were instrumental in saving downtown Seattle. To me, that's the biggest thing we did.

I can remember in my lifetime when we used to argue with customers.

I don't just want to be a cute girl in a comedy or the actress who just does the same thing over and over again. I want to play roles that are distinct. I want to have a more varied career like actresses Viola Davis or Angela Bassett - those are the people that I grew up watching and admiring.

I don't think of myself as a television producer. Obviously, that's crazy. Because I should. That's what I do. But I don't actually see that as my job. It's why my business cards say 'storyteller.'

When I started, when I was eight, I never thought I would make a career out of being a woman footballer.

I've dealt my entire career with sexist and condescending people.