I like to think of sales as the ability to gracefully persuade, not manipulate, a person or persons into a win-win situation.

Resume: a written exaggeration of only the good things a person has done in the past, as well as a wish list of the qualities a person would like to have.

Without initiative, leaders are simply workers in leadership positions.

Enthusiasm is not the same as just being excited. One gets excited about going on a roller coaster. One becomes enthusiastic about creating and building a roller coaster.

What I've learned is there's a scientifically proven phenomenon that's attached to gratitude, and that if you consciously take note of what is good in your life, quantifiable benefits happen.

I learned one thing from De Niro: He taught me to listen. Nobody says anything strictly from the script. It's improvised. It was the best piece of advice I have ever gotten in my life. It has helped me through the past thirty years.

Everything in life belongs to God. Our purpose has already been mapped out.

We know we cannot achieve our twin goals of ending poverty and boosting shared prosperity without ending poverty and creating equality for women and girls.