I like to think of sales as the ability to gracefully persuade, not manipulate, a person or persons into a win-win situation.

Resume: a written exaggeration of only the good things a person has done in the past, as well as a wish list of the qualities a person would like to have.

Without initiative, leaders are simply workers in leadership positions.

Enthusiasm is not the same as just being excited. One gets excited about going on a roller coaster. One becomes enthusiastic about creating and building a roller coaster.

When I was 23, I founded an organization called Dress for Success, which is now in more than 100 cities in 8 countries and has helped a million women transition from welfare to work.

No experience is a cause of success or failure. We do not suffer from the shock of our experiences, so-called trauma - but we make out of them just what suits our purposes.

Success is finding satisfaction in giving a little more than you take.

The key to accepting responsibility for your life is to accept the fact that your choices, every one of them, are leading you inexorably to either success or failure, however you define those terms.