One thing I struggled with early in my career was the delicate balance between my performance and my identity. When things on the field went well, I was cheerful and felt important. When things went poorly, my countenance and self-concept plummeted, and I was not pleasant to be around.

For policemen to be honest about the fact that they may be fearful when they come into a certain situation, not understanding what's going to happen. The only way things will change and things will get better is if people are able to be honest without feeling like they're going to be offended, or they're going to offend someone else.

The only way to really cure what's on the inside is understanding that Jesus Christ died for our sins.

In the same way that I cannot be perfect and need grace for my mistakes, I also need to give my kids grace. I am constantly learning to be patient with them, understanding that they won't do everything right all the time, while still holding them to a high standard, as their heavenly father does.

I work in a business of extremes, so when you are with someone who is very calm and logical, it's a great kind of balance to have.

You can think about your career or you can think about your job. I like to think about my job.

If you have the door to your office closed, you get more work done today and tomorrow, and you are more productive than most. But ten years later somehow, you don't quite know what problems are worth working on.

When I first entered the corporate world, doing good and making money were seen as separate and contradictory threads. Challenging that notion set my career - and life - on a new course.