In all the difficult decisions that I made through the course of running Loudcloud and Opsware, I never once felt brave. In fact, I often felt scared to death. I never lost those feelings, but after much practice, I learned to ignore them. That learning process might also be called the courage development process.

In my experience as CEO, I found that the most important decisions tested my courage far more than my intelligence.

Big companies have trouble with innovation. Innovation is about bad ideas, or ideas that look like bad ideas. That's the fundamental thing.

Leadership is hard to train on.

Cutting tax credits for education and training will result in more Americans working at minimum-wage jobs while U.S. companies go begging for the higher-paid skilled workers they need.

We must ensure that technology is accessible, affordable, and adds value.

First, we want to have a direct relationship with our customers wherever we can. On open platforms like PC and Android, it's possible for them to get the software direct from us. We can be in contact with them and not have a third-party distributor in between.

Cars did not kill off horses. Digital publishing will not kill off books.