We recruit our people for personality. We look for the people person, with innate warmth, sweetness, and intelligence. These are the people who are sending your message out to the customers and potential customers, so we recruit for personality first and foremost.

You watch television and see what's going on on this debt ceiling issue. And what I consider to be a total lack of leadership from the President and nothing's going to get fixed until the President himself steps up and wrangles both parties in Congress.

I'm a job creator.

The minute you do any layoffs, you might as well lay off the whole joint because everybody forgets about the customer and worries about their job security.

We cannot both preach and administer financial matters.

You should breathe deeply and chant, 'Money will easily and effortlessly flow into my life' as often as you can every day. Things will start to change after a month. If you believe you will be financially secure, then you are opening yourself up to change.

People who work in financial services don't have one shred of concern about the well-being of the people they serve. They're only interested in themselves.

Big money causes me too much trouble with my ex-wives and the government. All I want is to keep busy and to be comfortable.