We recruit our people for personality. We look for the people person, with innate warmth, sweetness, and intelligence. These are the people who are sending your message out to the customers and potential customers, so we recruit for personality first and foremost.

You watch television and see what's going on on this debt ceiling issue. And what I consider to be a total lack of leadership from the President and nothing's going to get fixed until the President himself steps up and wrangles both parties in Congress.

I'm a job creator.

The minute you do any layoffs, you might as well lay off the whole joint because everybody forgets about the customer and worries about their job security.

I think the Internet's been a tremendous tool in terms of breaking down the power structure of information and entertainment, particularly at a time when so much information and entertainment were in the hands of so few people, with multinationals owning everything.

Giving the control over powerful AI to the highest bidder is unlikely to lead to the best world we can imagine.

Wireless is the largest information, communication, and technology platform in history, and mobile broadband is transforming how we can deliver educational materials and experiences to all students. The technology now exists to support learning on a massive scale and advance the 21st century skills needed to compete in the global economy.

The focus of entertainment is taking away from what the public needs as news. I think investigative journalism will always be important and always find its way, be it on the Internet or wherever.