We recruit our people for personality. We look for the people person, with innate warmth, sweetness, and intelligence. These are the people who are sending your message out to the customers and potential customers, so we recruit for personality first and foremost.

You watch television and see what's going on on this debt ceiling issue. And what I consider to be a total lack of leadership from the President and nothing's going to get fixed until the President himself steps up and wrangles both parties in Congress.

I'm a job creator.

The minute you do any layoffs, you might as well lay off the whole joint because everybody forgets about the customer and worries about their job security.

People are beginning to realize that we need to live in accordance with the law of ecology, the law of finite resources, and if we don't, we're going to go extinct.

So to hope to be able to have peace, to be able to have justice and environmental balance, are consequences of our behavior, not just our intentions.

I think governments will increasingly be tempted to rely on Silicon Valley to solve problems like obesity or climate change because Silicon Valley runs the information infrastructure through which we consume information.

I hope my kids can experience the seasons and a climate that's sustainable. The idea that things are going to be so very different for them is slightly scary.