Looking inward and understanding where you made mistakes in the past helps you set up for change.

I'm very much looking forward to relentlessly focusing on ensuring an excellent guest experience, removing unnecessary complexity from our operations, championing innovation, and pursuing our mission of making better food accessible to more people.

The economic model was formed by the constraints that I had: a small space, relatively inexpensive building materials, relatively inexpensive investment, a very efficient service line or assembly line.

After a two-year stint at Stars, I wanted to start my own full-service restaurant, but I didn't have the funds to do so, so I got a modest loan from my parents and opened Chipotle with the goal of having it fund that restaurant.

I used to feel that I spent too much of my time in my pajamas doing nothing, and I'd think 'in the time that I don't spend writing, I could raise a family of five.' In a lot of ways, being a writer is lonely and alienating.

My father was incredible: a longshoreman; my mother was a secretary. Very 'go to work' people. That's how I saw things.

Facebook may not only propagate cyber-loneliness but exacerbate the pain of loss that estranged family members feel when they hear only indirectly, through a third-party posting, news of a child or parent with whom they have not spoken in years.

One of the greatest things drama can do, at it's best, is to redefine the words we use every day such as love, home, family, loyalty and envy. Tragedy need not be a downer.