I have an endless stream of suggestions coming in from readers who are in cubicles. That keeps me going.

I think 'Dilbert' will remain popular as long as employees are frustrated and they fear the consequences of complaining too loudly. 'Dilbert' is the designated voice of discontent for the workplace. I never planned it that way. It just happened.

We must develop knowledge optimization initiatives to leverage our key learnings.

Rotten bosses don't get better. Any strategy that assumes they can is doomed.

Having seven kids, you love being in a position where you know how you act, what you say, and how you help someone can ultimately impact their long-term success or belief or confidence.

It's not a field, I think, for people who need to have success every day: if you can't live with a nightly sort of disaster, you should get out. I wouldn't describe myself as lacking in confidence, but I would just say that the ghosts you chase you never catch.

I'm known for value for money. I was brought up to be frugal, and it's definitely a factor in my success. I was born in the Fifties, which was a frugal era, and my family had to be very careful with money out of necessity.

I do find myself at the moment, due to the success of School of Rock, to be on people's radar a little.