I have an endless stream of suggestions coming in from readers who are in cubicles. That keeps me going.

I think 'Dilbert' will remain popular as long as employees are frustrated and they fear the consequences of complaining too loudly. 'Dilbert' is the designated voice of discontent for the workplace. I never planned it that way. It just happened.

We must develop knowledge optimization initiatives to leverage our key learnings.

Rotten bosses don't get better. Any strategy that assumes they can is doomed.

Belief is nothing but a more vivid, lively, forcible, firm, steady conception of an object, than what the imagination alone is ever able to attain.

I tell my workshop students, 'I want you to think of yourselves as artists. Then, when you're writing, you're painting, you're crafting, you're making a design, you're sculpting, you're creating choreography, sound, a sound script.'

It was writing about music for NPR - connecting with music fans and experiencing a sense of community - that made me want to write songs again. I began to feel I was in my head too much about music, too analytical.

Neither a lofty degree of intelligence nor imagination nor both together go to the making of genius. Love, love, love, that is the soul of genius.