Our managers need to have a strong integration of managerial skills and technical understanding. One cannot substitute for the other.

To have strongly integrated managers who have a deep understanding of technology is a rare and difficult combination to build. You have to invest a lot in selecting and training these people.

You have got the right strategy, the right geography; you have got the right customers. You need to prioritise them better; we need to grow them better, mind them better. We need to give more value to them, and we need to execute a lot of areas in the organisation where we are not executing.

You need a commitment which is long term and a commitment to leadership, because that's the only way you build excellence.

The success of 'Take Me To Church,' I never imagined it. I never imagined that it would work on radio, that it would find its way onto the charts, even at home and certainly not in America.

I like to aim for significance over success because rarely can you be significant and also successful, but many people can be successful and not significant.

In a person's career, well, if you're process-oriented and not totally outcome-oriented, then you're more likely to be success. I often say 'pursue excellence, ignore success.' Success is a by-product of excellence.

Labour's disastrous legacy and the Conservative success did not happen by accident: it was about the choices each party made, choices that impact on everyone.