Our managers need to have a strong integration of managerial skills and technical understanding. One cannot substitute for the other.

To have strongly integrated managers who have a deep understanding of technology is a rare and difficult combination to build. You have to invest a lot in selecting and training these people.

You have got the right strategy, the right geography; you have got the right customers. You need to prioritise them better; we need to grow them better, mind them better. We need to give more value to them, and we need to execute a lot of areas in the organisation where we are not executing.

You need a commitment which is long term and a commitment to leadership, because that's the only way you build excellence.

I'd always assumed that by 40 I'd have at least a modicum of stability - a steady income, an established career, a bountiful fullness, like a pillow into which I could sink as I entered the second half of my life.

I am not about airs and graces, fancy cars or jewellery. I am just about my family and my kids.

As I hail from a conservative family, watching films was never encouraged in our house.

Maybe someday, if I work hard enough, entertainment will be a career for me, but right now making videos and uploading them to the Internet is just a hobby.