Our managers need to have a strong integration of managerial skills and technical understanding. One cannot substitute for the other.

To have strongly integrated managers who have a deep understanding of technology is a rare and difficult combination to build. You have to invest a lot in selecting and training these people.

You have got the right strategy, the right geography; you have got the right customers. You need to prioritise them better; we need to grow them better, mind them better. We need to give more value to them, and we need to execute a lot of areas in the organisation where we are not executing.

You need a commitment which is long term and a commitment to leadership, because that's the only way you build excellence.

It seems to me that many writers, by virtue of environments of culture, art and education, slip into writing because of their environments.

I believe we need a national amendment which will guarantee every child in America the promise of not just an equal education but a high-quality equal education.

Anyone who tries to make a distinction between education and entertainment doesn't know the first thing about either.

I received most of my business education around the dinner table. Whether I listened to my father or brothers, or we had business people as dinner guests, I learned from everyone.