Our managers need to have a strong integration of managerial skills and technical understanding. One cannot substitute for the other.

To have strongly integrated managers who have a deep understanding of technology is a rare and difficult combination to build. You have to invest a lot in selecting and training these people.

You have got the right strategy, the right geography; you have got the right customers. You need to prioritise them better; we need to grow them better, mind them better. We need to give more value to them, and we need to execute a lot of areas in the organisation where we are not executing.

You need a commitment which is long term and a commitment to leadership, because that's the only way you build excellence.

The fruits of the economy and all the advantages of technology and globalization have gone far more to the investor class and the professional class and not as much to the working class. Partly because of the loss of labor unions, partly because of things like a lack of antitrust enforcement, policies that have privileged shareholder returns.

Technology gives us the facilities that lessen the barriers of time and distance - the telegraph and cable, the telephone, radio, and the rest.

Some claim that the Obama FCC's regulations are necessary to protect Internet openness. History proves this assertion false. We had a free and open Internet prior to 2015, and we will have a free and open Internet once these regulations are repealed.

The left and the right live in parallel universes. The right listens to talk radio, the left's on the Internet and they just reinforce one another. They have no sense of reality. I have now one ambition: to retire before it becomes essential to tweet.