I never do a full outline, and if I did, I would not feel bound to it, because the view from inside a scene can be different from the view outside it. But neither do I just start writing and see what happens; I am far more disciplined than that.

I hope to read a Harry Potter novel soon, to see what it's all about. I admit to being annoyed that many good light fantasy writers have had trouble getting published, in England and elsewhere, when it is obvious the readers were waiting for us all along.

At present I answer about 100 letters a month, and read 300 emails.

Keep writing, because not only does practice improve skill, it gives you more chances to score on the market. I did that for eight years before making my first sale.

Companies selling a product play down its vulnerability and emphasize its robustness. But only after technology leaves the dock is it really tested. For human operators in control of a supposedly infallible system, complacency and overconfidence can take over, and caution may be thrown to the wind.

Facebook lets me be lazy the way a man in a stereotypical 1950s office can be lazy. Facebook is the digital equivalent of my secretary, or perhaps my wife, yelling at me not to forget to wish someone a happy birthday or to inform me I have a social engagement this evening.

I don't know of any Internet service that opens on a regional basis.

The internet was supposed to make this whole business of job searching rational and simple. You could post your resume and companies would search them and they'd find you. It doesn't seem to work that way. There aren't enough jobs for experienced, college educated managers and professionals.