When a fan buys a ticket, we learn an enormous amount about them: What bands they like, where they live, how much they are willing to spend. Someday, a fan will be sitting in a bar and his cellphone will text message 'Sonic Youth are playing tonight. Do you want to go?' He'll buy his ticket over the phone and walk to the concert.

Part of calling ourselves Live Nation was about starting to shift the way we think, to be first and foremost fan-focused.

The touring business is obviously critical to selling records, building fan bases, selling T-shirts, fulfilling sponsorship commitments.

We can't say to a Ticketmaster venue that says they want to use a different ticketing platform, 'If you do that, we won't put shows in your building.'

I work in a business of extremes, so when you are with someone who is very calm and logical, it's a great kind of balance to have.

In my view, the first requirement for success for an entrepreneur is to dream big. The second aspect that prevents entrepreneurs from succeeding is fear of failure.

Everything I have done in my career I have done from my values and doing things the way I like to do. So winning doesn't matter the world for me.

It is possible for the assembly-line worker consigned to tightening the bolts on the transmission and the office worker who processes medical insurance claims to work with pride and efficiency, but it's not easy to maintain that attitude.