The external world is changing drastically, and enterprises and products will have a short lifecycle if they don't change. So we have to react to market trends. Nothing lasts forever in today's world.

In the environment of the mobile Internet, there is value and need to explore every commercial context. What I care about is not just technology but the changes in people's behavior in this environment, which makes it possible that everyone can get connected with everyone else.

Any company faces big challenges during transformation. People are accustomed to going ahead on the existing track. Even when they know there are problems, the first reaction is to protect the old way.

In terms of environmental impact, Samasource jobs are very green. Our product is human intelligence, and it's transported through the Internet rather than via carbon-intensive trucking, shipping, and warehousing.

The Internet ethos of diversity and competition runs exactly counter to uniform, gatekeeper-oriented medical culture - the technocratic philosophy of the 'one best way' embodied in our pharmaceutical regulations. On the Net, medical information is abundant, and pharmacies, domestic and foreign, operate on many different models.

Social media has been such a big platform for my success. But it can also be a toxic place.

Regardless of what the naysayers believe about human interaction and social media, the data show us that the abundance of technology is actually increasing the abundance of happiness all over the world.