We've got to figure out a way to cause communities to also want them, the political, organized bodies.

Don't say it's because of benefits, because our benefits are good.

I think in some ways we have allowed other people to set the agenda. Other people to define who we are.

We want to set a tone going into our fiscal year that starts Feb. 1, that Wal-Mart Stores is going to be aggressive in taking care of customers, taking care of our associates, communications and merchandising.

For much of its existence, design was all about convenience. We wanted to hide technology so that users are not distracted into thinking about the tools they use.

The Internet belongs to all of us, not big telecom.

While social media skills were once a 'nice-to-have,' accreditation in the space is becoming a requirement for many of these job titles. Hiring managers and job seekers are realizing that printing stacks of resumes is turning passe, and social media is rising as the new way of generating real-time networking opportunities.

You really never know where your path will lead you, but working with technology was truly the best way I could make a difference.