As leaders, we become whole when we see that our focused, singular commitment to making the numbers and the metrics cannot be effective on its own, but only when it is part of the whole picture - only when we see that it takes more than metrics to make up the whole.

Followers are the customers of the Higher Ground Leader, who strives to meet or exceed the outer and inner needs of followers.

Authenticity is the alignment of head, mouth, heart, and feet - thinking, saying, feeling, and doing the same thing - consistently. This builds trust, and followers love leaders they can trust.

I can't explain chemistry. I really can't. I haven't got a clue what it's all about. It just happens. It's like falling in love. You can't explain why you fall in love or explain why it's this particular person.

I felt Joyce was an influence on my fiction, but in a very general way, as a kind of inspiration and a model for the beauty of language.

For a long time, music was hope. Now it seems music isn't enough to make me happy. It used to be that's all I needed to keep going. Now I need other things to take up the other parts of my life.

Nothing was ever handed to me. My hope is that when people read my story, it will inspire them to reach for their goals and not give up. The real story is this: if I can do it, you can, too.