Personalization' is a popular word in retail, and people often misuse it to describe simple marketing tactics, like segmenting emails or using big data to identify the likely gender of a visitor to their websites.

Figuring out how to scale the very human art of personalization is difficult, but I believe that it is also the key to building a lasting connection with customers for the long term.

My goal was to have a company off the ground by the time I graduated. But the worst-case scenario was I would have an MBA and a lot of opportunities ahead of me.

Clearly define what success means for you. Set short-term and quarterly career goals with your manager that will help lead you to your long term goals.

Once the opportunities knock on your door, you've got to try and go get them. If it doesn't happen, it doesn't happen. But at the same time, you've got to keep going.

There are many dreams which I never wanna wake up from. Actually, I don't like waking up, full stop. So no matter what the dream is, I just don't wanna wake up and get out of bed.

My motivation for running for Senate was not for the stature of being a senator, but because I wanted to make a difference on issues I feel passionate about.

Fans are always asking me where I get my ideas from. The answer is that I'm very curious, and I get inspiration from everywhere. I read the newspapers voraciously, so I know what's going on in real crime. I pay attention to the strange stories people tell me, and I also read a lot of scientific and forensic journals.