Personalization' is a popular word in retail, and people often misuse it to describe simple marketing tactics, like segmenting emails or using big data to identify the likely gender of a visitor to their websites.

Figuring out how to scale the very human art of personalization is difficult, but I believe that it is also the key to building a lasting connection with customers for the long term.

My goal was to have a company off the ground by the time I graduated. But the worst-case scenario was I would have an MBA and a lot of opportunities ahead of me.

Clearly define what success means for you. Set short-term and quarterly career goals with your manager that will help lead you to your long term goals.

One of my bosses happened to be one of the early architects of some of the ways Internet providers work. He taught me how the cables connect, how the telecom providers work... I learned how to make my own Ethernet cables, all the way up to running a small business.

With innovative companies and products like Tencent's WeChat messaging service and novel approaches to artificial intelligence and various business models, China rapidly is becoming an innovator in its own right.

The 'silk' in silkpunk refers not to a source of power, but to an entirely different, expressive technology language.

Social media is a very, very powerful tool. It also gives power to tools.