The language of clothing is high symbolism and we all, in moments where we need to know this, realize it.

Etiquette is all human social behavior. If you're a hermit on a mountain, you don't have to worry about etiquette; if somebody comes up the mountain, then you've got a problem. It matters because we want to live in reasonably harmonious communities.

You do not have to do everything disagreeable that you have a right to do.

I make a distinction between manners and etiquette - manners as the principles, which are eternal and universal, etiquette as the particular rules which are arbitrary and different in different times, different situations, different cultures.

It is urgent to shift from a traditional, authoritative, rote educational approach to a project-based and experiential approach. Specific hard skills are fundamental, but is even more important that students 'learn how to learn' and focus on crucial soft skills such as flexibility and the ability to adapt to change.

Airing the family's laundry can make people upset.

WhatsApp' began as a simple idea: ensuring that anyone could stay in touch with family and friends anywhere on the planet, without costs or gimmicks standing in the way.

I've seen people with a tremendous amount of educational background in the field not turn out to be terribly good actors, and I've seen people with no education in the field turn out to be people that I admire quite a bit.