I think at least my philosophy of leadership is you focus more on the areas you have to improve or the mistakes than you do on your successes. And that's just how I am in real life. I don't want to let down my customers, my employees, my shareholders.

Digital is going to have five times the impact than the information era. Just because you led the first transition as a company or country, that doesn't mean you will lead in this one.

By exciting citizens about the new digital opportunity, breaking down silos of competing groups to form a truly open innovation ecosystem and shifting day-to-day resources to focus on big long-term investments for the future, countries can ensure that they break through and bridge the digital gap.

A well-run organization turns over 10% of their organizations, including senior leadership. I don't have the heart to do that.

I guess there should be somewhere on the Internet that feels like a source of sacred truth. But Wikipedia sure isn't it.

Because of the Internet of Things, we're all going to be connected.

Most people who use the Internet seem take its nature and characteristics for granted, like we take air and water for granted.

We get caught in our little silos and end up working against ourselves. And I think social media culture really encourages that, because you're really just shouting into a void hoping someone picks up on what you're saying.