Understanding the customer, feeling what they are feeling, seeing what competitors are doing, you end up having a richer sense of the marketplace.

Artificial intelligence, machine learning... cell therapy, immunotherapy. There's just a constant stream of investment ideas we could pursue better in that fashion.

First and foremost, localization is a customer strategy, it's not a cost arbitrage or whatever.

Going back to the past is not productive.

If the Internet or air traffic of the financial center of the world shuts down, of course the world needs to have a say on it.

Producing zines can offer an unexpected respite from the scrutiny on the Internet, which can be as oppressive as it is liberating.

I know firsthand the complexities of leading an enterprise through business and technology transformation. It takes intense focus, a strong drive, and a clearly communicated vision to inspire and take an organization from where they are, to where they need to be - or where they want to go.

Really think about the way you interact with people, whether it's in person or on the Internet. You have to be very mindful.