I've been in the league a lot of years, and I'll know a majority of the coaches, not only in the college ranks but in the professional ranks, both as head coaches, position.

In terms of the past, I think we've all learned from the past. I think that's great wisdom.

I bet you that we all learn from our mistakes. I've learned from my mistakes in the past, too.

From a planning standpoint, you want to surround a first-year head coach with quality coaches at all levels.

Kevin Hitchcock, the goalkeeping coach at QPR, is an old mate, and I came to work for him on the understanding that I was first choice. If he'd said to me, 'We're also going to sign someone who's won Serie A five times and the Champions League and is one of the biggest names in South American football,' I would have thought twice before signing.

I worked at the crossroads of policy and operations. I kind of bring all that experience together because homeland security is a team sport, and I've played almost every role, every player, every team.

I think the sport is growing and along with it weight classes have to be added.

Business is a team sport.