Not even the brightest future can make up for the fact that no roads lead back to what came before - to the innocence of childhood or the first time we fell in love.

You can't visit readers where you think they are. You have to invite them home to where you are and try to lure them into your universe. That's the art of storytelling.

For me, the best places to write are on planes, trains and at airports. Not hotel rooms but hotel lobbies. I'm really happy when I'm waiting for a plane and the message comes that it's three hours late. Great, I'll get to write!

When I was a teenager, my father went bust. He could have declared himself bankrupt, but he was an honourable man and he insisted on paying back all his debts. That almost ruined the family. I was aware that my mother and father couldn't control things anymore. I guess I was afraid that we would end up on the street.

We need to achieve a change in the media and in the way women are pressured to conform to a narrow image of beauty - it's a lofty ambition but it's important to make a start.

I think it is going to be very difficult to be a company in silos. I think the game has changed. We won't define our success by looking at the competitors but at how satisfied are our customers, how engaged are our internal stakeholders, and how good is our product pipeline.

You can be discouraged by failure, or you can learn from it. So go ahead and make mistakes, make all you can. Because, remember that's where you'll find success - on the far side of failure.

As long as I have ambition, maybe I can achieve something for my country.