One is never afraid of the unknown; one is afraid of the known coming to an end.

When I understand myself, I understand you, and out of that understanding comes love.

When we talk about understanding, surely it takes place only when the mind listens completely - the mind being your heart, your nerves, your ears - when you give your whole attention to it.

What is needed, rather than running away or controlling or suppressing or any other resistance, is understanding fear; that means, watch it, learn about it, come directly into contact with it. We are to learn about fear, not how to escape from it.

Good managers ensure good outcomes, but great leaders can deliver a vision by getting people to work together.

The England captaincy job, after 50-odd games, has found out what kind of leader I am in terms of a person. It's made me feel far more confident in terms of talking to a group in any situation. But it has taken me a long time to feel like I've been doing it naturally.

As leaders, we become whole when we see that our focused, singular commitment to making the numbers and the metrics cannot be effective on its own, but only when it is part of the whole picture - only when we see that it takes more than metrics to make up the whole.

Anybody who tells you that a two-day conference, you're going to turn into the General Patton of leadership, they're not telling you the truth. But you can learn the fundamentals; you can absolutely understand the fundamentals.