Growing up I always felt like I was living on the other side of the tracks. I knew the people on the other side had more resources, more money, happier families.

I was born on the other side of the tracks, in public housing in Brooklyn, New York. My dad never made more than $20,000 a year, and I grew up in a family that lost health insurance. So I was scarred at a young age with understanding what it was like to watch my parents lose access to the American dream.

I think there is probably no better person to aspire to emulate than Steve Jobs and what he has done at Apple in terms of his leadership, his innovation, not settling for mediocrity.

London, a city where creativity and innovation have always flourished, provides a significant home for Starbucks and a significant gateway into Europe.

As an indigenous leader from Bolivia, I know what exclusion looks like. Before 1952, my people were not allowed to even enter the main squares of Bolivia's cities, and there were almost no indigenous politicians in government until the late 1990s.

What should be the aim of management? What is their job? Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.

Having served in the Nixon Administration, I am well aware of how the political leadership of an administration can try to politicize the civil service, including law enforcement.

This is our job as leaders: to offer positive solutions and empower people. Our duty is to tackle our problems before they tackle us.