Myself, I have a philosophy degree and a fake computer-science degree. I say fake because I really didn't learn anything.

I think there are a lot of hurdles between a normal consumer brand figuring out their mobile strategy - let alone their chat app strategy - and programming a Facebook Messenger chatbot.

I read a lot of books. I read because it inspires me and shows me paths that I could never imagine. Sometimes those paths are horrible and sad, and sometimes they are hopeful and amazing. Not always are they paths to the future, and sometimes the paths are actually about the past but make sense when applied to the future. Books are amazing.

The digital team who were running Twitter, they weren't just going to put out a tweet for fun. They're going to try and figure out how do we measure the impact. Then they'd tweet it, and if it worked, great.

I don't really have a strategy for social media. I think that's my strategy is that I don't have a strategy.

This technology will obviously become more prevalent. Who knows what will result? One thing is certain, computer technology will revolutionize the way we tell stories as much as movie film has.

Today's leading real-world retailer, Wal-Mart, uses software to power its logistics and distribution capabilities, which it has used to crush its competition.

In 1948 I entered the Massachusetts Institute of Technology, undecided between studies of chemistry and physics, but my first year convinced me that physics was more interesting to me.