Myself, I have a philosophy degree and a fake computer-science degree. I say fake because I really didn't learn anything.

I think there are a lot of hurdles between a normal consumer brand figuring out their mobile strategy - let alone their chat app strategy - and programming a Facebook Messenger chatbot.

I read a lot of books. I read because it inspires me and shows me paths that I could never imagine. Sometimes those paths are horrible and sad, and sometimes they are hopeful and amazing. Not always are they paths to the future, and sometimes the paths are actually about the past but make sense when applied to the future. Books are amazing.

The digital team who were running Twitter, they weren't just going to put out a tweet for fun. They're going to try and figure out how do we measure the impact. Then they'd tweet it, and if it worked, great.

We are led by lawyers who do not understand either technology or balance sheets.

I have an Apple computer, which I use to play Spider Solitaire and do research on the Internet.

I try to be careful because technology changes so much over the years. But some things don't change. Kids and parents have disagreements, kids try to manipulate, parents try to sit down with rules and regs. That part never changes.

Love making jewelry? Awesome! Find blogs that inspire you, follow people on social media who have great taste, start an Etsy store, and borrow a friend's DSLR to take some beautiful photos of your craft. All of this costs $0.