Think about when a digital business marries up with what I'll call 'digital intelligence.' It is the dawn of a new era about being a 'cognitive' business. When every product, every service, how you run your company can actually have a piece that learns and thinks as part of it, you will be a cognitive business.

Artificial intelligence is one of 50 things that Watson does. There is also machine learning, text-to-speech, speech-to-text, and different analytical engines - they're like little Lego bricks. You can put intelligence in any product or any process you have.

You build your own strategy. You don't define it by what another competitor is doing.

Clients say, 'What's your strategy,' and I say, 'Ask me what I believe first.' That's a far more enduring answer.

My feeling about the Internet or anything else is that the more it tends to become a cult, the more I want to call it into question.

I had been one of the earliest social media adopters, driven by a mix of curiosity and enthusiasm for the way in which it levels borders and connects people who couldn't really have connected otherwise.

I love the beautiful distractions of the world - television and movies, video games, the Internet in general. But I try really hard to avoid them, because they don't help me become a better writer. They subtract hours from my day. And a writer's main currency is time. Time to daydream, time to walk and think, time to sit and do the work.

The Internet's kinda in danger of getting heart disease pretty soon, I think. Arteries are getting clogged.